Dion Snowshoes will repair or replace any part(s) found to be defective. Please contact us on the quickest method of obtaining repair or replacement. If for any reason you are not completely satisfied with your purchase, simply return it within 10 days of receipt for a prompt and friendly exchange. If you should need to return or exchange any item(s), please contact us to obtain an Return Material Authorization (RMA) number. No returns or exchanges will be accepted without an RMA number. Item(s) being returned must be in manufacturer’s original carton, if applicable. When shipping merchandise back, please wrap the item(s) in a sturdy box and secure with strong tape. For your protection, insure it for its value.
Address your package (with RMA written on the label) to Dion Snowshoe Company Returns Department 940 Water Street, Box 11 North Bennington, VT 05257 Return the package prepaid. (Sorry, we cannot accept COD’s.)
We strongly recommend shipping your return through United Parcel Service (UPS). All returns and exchanges will be subject to applicable VT state laws.
If you are not satisfied with your purchase or changed your mind, please call 518-831-1707 or email me at email@example.com before returning the item(s).